Show this to the owner — scanning it takes them straight to signing their business up. You get 100 🌰 when they go live.

Last updated: September 17, 2026

This policy covers what HAVN collects, why, and how it's handled. It applies to the HAVN app and website.

Account info: the email and PIN you sign up with, and the username you choose.

Profile content: anything you add yourself — profile photo, posts, tags, comments, and messages to friends, tribes, or merchants.

Location: only if you turn on "Use my location" (it's off by default, and you can turn it off any time in Location & privacy), we use your device's GPS on the Home map and in HAVN World — only while the app is open. It's how you see yourself on the map and claim nearby drops. We never track your location in the background, and elsewhere in the app (nearby places, tribes, events) we just use the neighborhood you tell us you're in.

Activity: places you visit and unlock, events you RSVP to, friend connections, and your Acorn (rewards) balance and history.

Payments: when you pay a merchant through HAVN, the payment itself is handled by our payment partner, FINAP — we pass them your HAVN customer ID so the payment can be linked back to your account, but we don't store your card or bank details ourselves.

To run the app: your account, balance, and activity have to be stored somewhere for HAVN to work at all. To show you relevant places, tribes, and events near you. To pay out rewards and referral bonuses correctly. To keep the app safe — including responding to reports of abuse or harassment.

We do not sell your personal information to advertisers or data brokers.

Supabase hosts our database and file storage — your account data lives on their infrastructure, encrypted in transit.

FINAP processes merchant payments made through HAVN, as described above.

Other HAVN users can see what you choose to make public — your username, public posts/tags, and public events you host or attend. Friends can see more (like DMs between you). We never share your email or PIN with other users.

You can edit or remove your profile photo and posts at any time. You can leave a tribe or unfriend someone at any time. To close your account or request a copy or deletion of your data, contact us at the email below — we'll confirm what's involved for your specific account.

HAVN is not intended for anyone under 13. We don't knowingly collect personal information from children under 13. If you believe a child under 13 has created an account, contact us at the email below and we'll investigate and remove it.

Questions about this policy or your data: privacy@havnapp.com (placeholder — update to a real, monitored inbox before launch).

Off until you turn it on. When on, we use your device's GPS on the Home map and in HAVN World — only while the app is open. It's how you see yourself on the map and claim nearby drops. We never track your location in the background. Turn it off any time and we stop using it right away.

Everywhere else (nearby places, tribes, events), we just use the neighborhood you tell us you're in — never your exact spot.

Sharing your neighbourhood with a Tribez is a separate, per-tribe choice — off by default, turned on from that Tribez's own screen, and only ever shows the area you're in, never an exact location.

When on, only people you've connected with can see your full profile, posts, and tribe memberships.

Confirming your email helps us reach you if you ever need to recover your account.

Your email and PIN are how you log into HAVN on any device.

No rewards are live yet. Places add them from HAVN Merchant — check back soon.

Neighbourhood

Go in and buy something today for a small thank-you. Bring the owner into HAVN for the real reward — that's what actually convinces a place to join.